The project to select a temporary site during the reconstruction of Tokyo Head Office and to consider the concept of the new office started in earnest in spring 2021.

For the temporary relocation, we particularly focused on discussing the introduction of a free-address system with employees. This system facilitates communication beyond divisions and sections, so all employees were generally happy with the idea. However, there were some concerns related to losing one’s own desk, and reducing documentation was an issue. Through repeated conversations with employees, we understood the gaps between the proposed new work style and current operations and suggested improvements that would allow them to take on the challenge.

Previously, there were a lot of operations that could be only conducted in offices, but thanks to the efforts and ingenuity of our employees, we were able to manage for two to three years during the pandemic. I think this is wonderful.

On the other hand, due to decreasing face-to-face communication caused by the spread of telework, there may be employees who feel a sense of isolation or loneliness. With that in mind, I would like to plan events to promote communication in the temporary office. More than anything, now that we have a free-address system, I would like everyone to be aware of the importance of talking to people they have never talked to before and respond to the people who are sitting next to them.